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Heatline Capriz2 24 kW Combi Boiler

Finding an affordable boiler that will keep working after the warranty has expired may seem like an impossible task but Heatline claim to have a solution – the Capriz2 24 Combi Boiler. We took a look at this boiler and have shared everything you need to know below – take a look now!

Who is Heatline?

Heatline is a boiler company that is owned by Vaillant and has been making boilers for more than five decades. They use their extensive boiler knowledge to create budget-friendly boiler options and are also committed to improving their environmental impact through using innovative approaches. They have the Environmental Management System ISO14001 and have had it for more that 16 years, proving a genuine desire to improve environmental outcomes for consumers.

Despite being part of the Vaillant Group, Heatline operates with their own boilers and focuses on making budget-priced options for customers. They are supported by Vaillant and any consumer that buys a Heatline boiler can get their unit serviced by the Vaillant Service Group.

Heatline Capriz2 24kW – Key Facts

  • Boiler Type – Combi
  • Model Number – 10016127
  • Maximum Heating Output – 18.4 kW
  • Maximum Hot Water Output – 24 kW
  • Maximum Flow Rate – 10 litres per min
  • Efficiency Rating – A – 89%

The Capriz2 24kW Defining Features

  • Automotive Grade Aluminium – the heat exchanger is made with this high-spec aluminium and offers the best results when heating up your water. 
  • Outstanding Efficiency – as an A-rated boiler, you can be sure that the Capriz2 24kW model will produce great heat in the most efficient way. As a newly released boiler, this means that you can be confident that you are getting one of the best and most efficient models on the market right now.
  • Grundfos Pump – the decision to use a Grundfos pump was a great one, as it can reduce the amount of energy needed to power the boiler, offers a low maintenance solution and runs quietly once it is installed. 
  • Lightweight Design – the boiler weighs in at just 33.3 kg, making it ideal for installation on most types of walls and offering an easy-to-install solution for your engineer.
  • Compact Construction – with dimensions of 74 x 41.8 x 30 cm, this boiler should fit into most properties and can even be put inside a kitchen cupboard space to provide a clean finish within the installation room.

The Heatline Warranty Offer

One of the most important things you need to check before buying a new boiler is whether the unit is covered with a warranty or not. Most boiler companies offer a warranty from 1 – 10 years and those that don’t should be avoided. 

The Heatline Capriz2 24 kW comes with a 2 year warranty that covers both parts and labour. There’s no denying that it is nearer the lower end of warranty time spans but this can be rectified by taking out a service plan that will keep your unit covered as long as you continue to pay for it.

Registering Your New Boiler for the Heatline Warranty

After you have had your boiler installed, the first job you will need to do is register your warranty. If your engineer is Heatline approved then they will register it for you, but if not you will need to do this yourself. 


The boiler will come with clear instructions for registration and you will need to provide some simple details including your name and address and the name of the engineer that fitted the boiler for you. Once you have supplied this information you boiler will be covered and you can start to enjoy using it.

Remember that a boiler will only be given a warranty by Heatline if it has been sat in stock for less than six months, so check with your boiler supplier before you spend your money!

How Much Does the Heatline Capriz2 24 kW Cost?

The Heatline Capriz2 24kW has become popular with consumers as it is a budget-friendly model and will cost you between £390 – £500 to buy brand new. This price range puts some consumers off as they worry it will not be good quality, but the reviews that are available clearly state that the boiler works really well and is reliable all year round.

Despite the low price point for the boiler unit, you will need also need to factor in the cost of installation, delivery and any other associated costs to get your unit up and running. 

Can I Fit the Heatline Capriz2 24kW Myself?

If you are on a tight budget then you may be tempted to try installing your new boiler yourself, but this is not a recommended course of action. Boilers should only ever be fitted by Gas Safe Registered engineers, who will have completed additional qualifications to be able to offer an installation and repair service. 

If you are worried that the installer you’ve found doesn’t have Gas Safe registration then you can check the register online. It is vital that you ensure that they are properly qualified for your health and safety but also because your boiler warranty will be invalidated and could cost you a lot of money should you ever need a repair.

What Consumers Think About the Heatline Capriz2 24kW

One of the best ways to make a final decision on a boiler is to check verified reviews online. These reviews not only tell you what customers thought of the boiler when they bought it but also how well it is holding up and providing them with the heat they need. 

There are many review services to look at, including Trustpilot and Review Centre. As the Heatline Capriz2 24kW is still very new, there are not many reviews to check. At the time of writing, there were three reviews on Trustpilot and twenty five on Review Centre. However, the general consensus is that this boiler is good value, lightweight, simple to install and reliable – making it a great choice for any consumer in a small to medium sized property.

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